JM Grace Lam

JM Grace Lam consults for organisations and governments in the region on leadership development using interventions such as learning, coaching, and psychometric profiling. Companies and governments have engaged her to help in leadership behaviour change, organisational culture change and talent management. A naturally structured and results-oriented person, her intervention style is a blend of intuition, grace and assertiveness. Her research interest lies in the integrative use of contemporary Transactional Analysis (TA) as a foundation for interventions in education and organisations.  Grace also researches and writes on developments in leadership development and on new andragogical practices.

As a facilitator, Grace is creative and dynamic and she inspires and brings the best out of the people she works with. She is widely sought after and trusted by those in the public and private sector in Singapore and in the region, including Marina Bay Sands, SIA, Resorts World Sentosa, Fitness First, the Mekong Private Sector Development Facility (MPDF), RAMBOLL, ING bank, the American Club, Meritus Resorts and Spa, Jurong Port, the Ministry of Planning and Investment (Vietnam), the Ministry of Natural Resources and Energy (Vietnam), and the Indonesian Ministry for Energy and Natural Resources.

Grace graduated from the National University of Singapore (NUS) with Honours in Political Science. She has a Masters degree in Organisational Leadership from Monash University and was invited to become a member of the Golden Key International Honour Society for her academic achievement. Upon her graduation, she worked in the Singapore Civil Service as a senior political analyst before joining the private sector as a principal in boutique venture capital firm. Grace is accredited to use the DiSC, MBTI, 6 Seconds Emotional Intelligence, and Facet5. She holds an Advanced Certificate for Training and Assessment (ACTA) from the Singapore Institute of Management and an Advanced Transactional Analysis certification. Grace is a trained coach, certified as an Associate Certified Coach with the International Coaching Federation. In 2015, her research on co-creation and emergent design in competency-based leadership learning was featured at the 9^th International Conference on Researching Work and Learning.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Grace is a full-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Grace is also very happily married to a TGIF (Tall Good-looking Indian Fella’) and a proud mummy of two precocious boys. She spends most of her time trying to outwit her boys (all three of them) and the rest of her time embarking on madcap adventures.

JE Karen Lam

JE Karen Lam brings wide-ranging experience in dealing with leaders from multinational companies and government agencies. With 3 years as an executive search consultant, and almost 9 years in the Singapore Civil Service, Karen has interacted with senior management leaders at the local and Asia Pacific levels, as well as with senior government officials and political leaders. Her special interests lie in career coaching and leadership development, into which she integrates both her hands-on knowledge of diverse industries and psychotherapy theories like Transactional Analysis. Karen is the first Provisional Training and Supervising Transactional Analyst (PTSTA) in the Educational Field in Singapore, and pioneers the use of Educational TA in learning programmes for all ages.

Karen graduated with an Honours degree in English Language and Literature from Oxford University, and a Masters degree in Political Science from Columbia University. Karen also holds an Advanced Certificate for Training and Assessment (ACTA) from the Singapore Workforce Development Agency (WDA), a Transactional Analysis 101 certification, and is a certified DiSC Behavioural Consultant. Karen is also accredited to use the Facet5 personality profile. Karen spent the first 9 years of her career with the Singapore Administrative Service, where she held leadership roles in various Ministries like the Ministry of Education, Ministry of Home Affairs and Ministry of Defence. Her last posting was at the Ministry of Manpower where she was actively involved in the formulation of foreign manpower policies for the nation. Karen subsequently worked with Korn/Ferry International, a global senior executive search firm, where she consulted with multinational companies on their regional leadership needs.  In that role, she gained a unique insight into private sector leadership and leadership development requirements, including the use of profiling tools as part of ascertaining leadership portfolios and development needs.

Karen also works on designing, developing and delivering competency based programmes under the Workforce Skills Qualification (WSQ) framework stipulated by Workforce Development Agency (WDA) under Seraphcorp Institute Pte Ltd.  Besides facilitation and consultancy, Karen is also actively involved in executive coaching.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Karen is a full-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

The two main men in Karen’s life are her long-suffering husband and precocious son. The former grounds her in her madcap adventures, while the latter is rapidly becoming her co-conspirator. Karen loves stories in all forms, and is constantly humbled by the stories of the individuals she meets. Her favorite past time is to curl up with her family on the sofa with a good book and a tall iced glass of Coke Zero.

Lam-Kong Seet Mui

Seet Mui has 40 years of management experience in Singapore Airlines, where she took on a range of Human Resources and Learning and Development portfolios. Her last posting was Senior Manager Training with the SIA School for Cabin Crew.

Seet Mui also previously served as a management committee member of the Singapore Training and Development Association and is currently Honorary Internal Auditor of the Transactional Analysis Association, Singapore. In addition, from 2003 to 2010 Seet Mui served as a Board Member of the Service Quality Centre, an integrated training and consultancy provider renowned for its holistic approach.

In November 2010, Seet Mui was honoured by WDA with the WSQ Leading Adopter-Individual accolade in recognition of her contributions to learning.

Seet Mui holds a master’s degree in Social Science in Professional Counselling fromSwinburne University of Technology, Australia, and is a registered counsellor and clinical supervisor with the Singapore Association of Counselling.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Seet Mui is a full-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Seet Mui is also a proud grandmother of three precocious grandsons. When she is not working, she part times as a school bus driver to the boys. Seet Mui’s secret ability is feeding her grandsons chocolate and jagabee when her children aren’t looking. Like a jaguar, she’s fast, stealthy and fierce. She is also affectionately known as ‘Popo Lam’ to the SeraphCorp team.

Sophie Tay

Sophie Tay brings with her a strong background in the banking industry, where she trained and built highly motivated trading and sales teams focussed on achieving revenue goals and expanding the client base. A former Chief Dealer and later Head of the Money Market in a foreign bank, Sophie has firsthand experience of what it takes to motivate and be successful in relationship management and leadership in a stressful and results-oriented environment.

Sophie holds an Advanced Certificate for Training and Assessment (ACTA).  She is also a certified counsellor, with a Master of Social Science in Professional Counselling from Swinburne University, Melbourne. Sophie also holds a Master in Applied Finance from Macquarie University, Sydney. In addition, Sophie is a certified Practitioner of Neuro-Linguistic Programming and Time Line Therapy; accredited to use the MBTI personality profile and to train using the DiSC Dimensions of Behaviour. She has trained for organisations such as Eagles Mediation and Counselling Centre and Morning Star Community Services. Sophie is a trained coach, accredited with the International Coaching Federation as a Master Certified Coach (MCC)

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Supervisors (WSQ Level 3)
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Sophie is a part-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Sophie loves taking long walks in the morning at the Botanic Gardens with her dog, Plato, and enjoys a good cup of coffee with friends at the end of the exercise.

Elvin Tay

Elvin Tay graduated with an Honours degree in Mechanical Engineering from National University of Singapore and a Master of Business Administration from Nanyang Business School, Nanyang Technological University of Singapore.  He spent his first seven years in a test services company, where he held various leadership roles in materials testing and consultancy services in Singapore and Malaysia.

Elvin subsequently moved on to new challenges in healthcare industry, leading a pioneering team of engineers to transfer the technology of assembling therapeutic medical device from Germany to Singapore. He continues to establish and develop the business operations of the company, with wide-ranging roles in quality management; manufacturing; engineering and project management.  In the last ten years, Elvin has dedicated much time in identifying strategic partnerships and building dealer relationships in the Asia Pacific region for the company.

With China as the key market; Elvin managed the transfer of manufacturing capability to a Joint Venture company in Xi’an.  He has spent more than 10 years in leading the distribution network of medical devices in various parts of China and has played a key role in initiating the acquisitions and collaborations with some companies in China.

With his broad spectrum of experiences ranging across various industries and countries, Elvin has developed good business acumen; strong leadership in human resource management and good communication skills with people from different aspects of a business operation. Elvin is an Accredited Associate Coach with the International Coaching Federation.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Supervisors (WSQ Level 3)
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Elvin is a part-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Elvin is happily married for almost a quarter of a century and enjoys his weekly walk in the park with his beloved.  He is a proud father of two lovely girls and one macho boy—whose ages are inversely proportionate to their heights.  He spends most of his time bringing laughter to the family with his lame jokes.

Regina Lim

Regina Lim has great exposure in the service industry throughout her career. She was in the tours and travel industry, servicing walk-in customers to escorting tour groups out of Singapore. She soon advanced to planning travel itinerary for corporate and school tours, liaising with customers, airlines, hotels and overseas travel operators. She was also required to conduct pre-tour briefings on numerous occasions.

Regina graduated from the University of Newcastle, Australia with a Bachelor of Commerce. Upon graduation, Regina worked as an accountant with a Dutch multinational company. She also studied for her Chartered Professional Accountant Australia (CPA Australia) during this time. Regina also holds an Advanced Certificate for Training and Assessment (ACTA) from the Singapore Workforce Development Agency (WDA), a Transactional Analysis 101 certification, and is a certified DiSC Behavioural Consultant.

Regina has trained and co-trained in various organisations, both in the government and private sectors. Some of her recent trainings include the Ministry of Natural Resources and Environment Vietnam (MoNRE), Ministry of Planning and Investment (MPI) Vietnam. Numerous local clients include Resorts World Sentosa, Citrix Systems, Roots Communications, Port of Singapore Authority, Ceva Logistics, Cathay Organisation, United Engineers Group, Singapore Health Services, Amore Fitness Singapore, SATS Limited, Mandarin Orchard Singapore (Meritus Hotels), Paya Lebar Methodist Girls’ School (Secondary), Dunman Secondary School, and Johnson & Johnson Vision Care, TÜV SÜD PSB.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Supervisors (WSQ Level 3)
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Business Management modules

Regina is a part-time consultant and facilitator with SeraphCorp Institute.

Is also

Regina is very blessed with a supportive and loving husband and three beautiful children. She is currently pursuing a Graduate Diploma in Gerontology (with a desire to age intellectually & gracefully). She finds airing (and smelling) freshly laundered clothes therapeutic.

Darryl Chen

Darryl Chen has a passion for people. He has a highly engaging facilitation style, and seeks to draw out lessons from each participant. Darryl specializes in leadership courses such as the WSQ Leadership and People Management. Professionally, Darryl brings experiences from business management and strategic planning roles in industries spanning electronics and logistics. This experience has stood him good stead in his facilitation work with clients spanning the hospitality and industrial sectors. Darryl has facilitated programs with clients SATS Limited, Resorts World Sentosa, Singapore Airlines Limited, Citrix Systems, dnata Singapore Pte Ltd, Ministry of Education, Singapore Health Services, Singapore General Hospital, Ceva Logistics, Winston Engineering, Cathay Organisation, ING Banking Asia, Mapletree Investments, Park Hotel Management, Mandarin Orchard Singapore (Meritus Hotels), and Seraph’s public run WSQ LPM and BM courses.

Darryl graduated with a Bachelor of Business Administration from the National University of Singapore, where he specialised in management and organization. He holds the Advanced Certificate in Training and Assessment (ACTA) from Institute of Advanced Learning. Darryl is a trained coach.

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Supervisors (WSQ Level 3)
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Darryl is a part-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Darryl is an avid lover of music and photography. He spends the weekends going out to take photos, or just lounging at home and listening to music. He is quite the joker and simply loves to laugh. He also enjoys good food and white wines, in particular.

Lim Chin Leng

Lim Chin Leng is passionate about helping people to discover their calling and to live their lives to the fullest. Chin Leng draws on over 20 years of leadership experience in his facilitation. He has led various sized teams throughout his career, including multinational and multicultural teams. In his career, Chin Leng has developed a special interest and strength in engaging and leading teams of young people. He is thus well-placed to facilitate discussions on working with Generation Y professionals.

Chin Leng has had the opportunity to plan and lead strategy, initiate new business opportunities for his organization, establish strategic networks with local partners, and lead regional and multinational teams. This, including his 4-year regional leadership stint in Shanghai, China, has given him an international perspective and an ability to challenge norms and think outside the box, key strengths that he brings into the programmes that he facilitates. Chin Leng also has experience in Human Resource, focusing on training and staff development.

Chin Leng graduated with an Honours degree in Accountancy from Nanyang Technological University. He holds a Masters in Divinity from the East Asia School of Theology. Chin Leng is also a certified and practicing Life Coach and is working towards completing his certification with the International Coaching Federation (ICF). Chin Leng holds an Advanced Certificate in Training and Assessment (ACTA).

Facilitates

• SeraphCorp’s signature programmes
• WSQ Critical Core Skills (CCS) Modules
• WSQ Leadership Programmes For Supervisors (WSQ Level 3)
• WSQ Leadership Programmes For Middle Managers (WSQ Level 4)
• WSQ Leadership Programmes For Senior Leaders (WSQ Level 5)
• WSQ Business Management modules

Chin Leng is a part-time consultant, facilitator and coach with SeraphCorp Institute.

Is also

Chin Leng is the husband of one loving wife and the father of one active little girl. When he is not the mobile gym for his daughter, he enjoys reading books, traveling to different countries and spending time with family and close friends.

James Westberry

James Westberry has held engineering, training and consulting positions as well as senior management roles in Operations, Human Resources and Administration in companies based in the USA and Singapore over the past 30+ years. He combines his systems, project management and planning strengths with an understanding of individuals and differences in cultures. James has brought structural change, lead mindset transformation, and raised service standards in the companies for which he has been privileged to work.

Based in Singapore for over 20 years, James has trained and consulted extensively in Asia. He has a passion for developing leaders who desire to help their teams enhance strengths, overcome weaknesses, and achieve success through maximizing their potential, with an emphasis on understanding and maximizing the skills of each team member. His personal motto is Life Consists of Relationships.

James employs a combination of personal examples and stories, interactive learning, discussion-based exercises, self-reflection and humor to engage participants and stimulate mindset change in regards to their role in their organization and work team. His expertise is leadership, teambuilding and personal development. He has facilitated training workshops with private and public listed companies, educational institutions and non-profit organizations, with focus on developing leaders from CEO to mid-level management.

James is an ACTA certified professional trainer, DACE certified curriculum developer, and certified Coach. He holds a Bachelor of Industrial Engineering from Auburn University (USA) and a Master of Science (Environmental Engineering) from Nanyang Technological University. He is also certified in Myers-Briggs Psychological Types (MBTI) and Everything DiSC.

Rudi Chuan

Rudi Chuan has more than 30 years of corporate working experience, mostly in corporate finance. He spent his early years in a Big 4 audit firm, and later with multi-national corporations in the fast-moving consumer goods industry, where he experienced working in an environment with people from different nationalities and culture. Rudi had also worked in Hong Kong and Australia, when he was with Mars Inc.

He has extensive experience in the real estate development industry and the fast-moving consumer goods industry. In the last ten years, he was the Chief Financial Officer of 4 companies listed on the Singapore Stock Exchange, and was a key member with first-hand experience in the listing of 3 of these 4 companies on the Singapore Stock Exchange. His experience with the Singapore Stock Exchange gave him a strong background on the infrastructure and administration relating to compliance matters with the Singapore Stock Exchange and other regulatory bodies.

Rudi graduated with a Bachelor of Commerce (Accounting) from the Otago University, New Zealand, and a Master in Business Administration from the State University of New York. He holds the Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning.

May Teo

At SeraphCorp, May is enabling learning through curriculum design, learning experience design, and servicing clients. May is also pushing the boundaries on how e-learning can be done facilitated in competency-based learning and assessment.

Prior to a life of ambiguity as a start-up owner, freelance designer and SAHM, May was a digital art director in the digital advertising industry. She executed art directions of clients like BMW, Mercedes, Disney Movies and Johnny Walker. Walking that journey with her was a team of like-minded creative individuals.

May holds a Diploma in Multimedia from Nanyang Academy of Fine Arts and Diploma in Business Studies from Temasek Polytechnic.

Is also

Outside of SeraphCorp May is a shoe elf, painting and printing illustrations onto shoes. She hopes to rule the world with walkers in “Painted by May” shoes.

When she is not bent on world domination, May is really just a mom, basking at the beach, sipping iced lemon teas and cracking her brains to answer the 1,000 questions from her kids.

Liow Siew Nga

Siew Nga or “Auntie” as we affectionately call her, is loved by all, be it the team, clients or learners. Always joyful in her service, Siew Nga prides herself in delivering her tasks in tip-top condition. Armed with her secret coffee brew and enthusiasm for life, she rocks!

Is Also:

Siew Nga swims and enjoys taking long walks. It’s no wonder, she is as fit as a fiddle. She loves travelling and shares her adventures with us generously with the knick knacks she brings back.